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Quality restaurants service guaranteed : a training outline
by Scanlon, Nancy Loman.
Publisher: New York : John Wiley, 1998Availability: Copies available for loan: [TX911.3.Q34S33 1998 ] (3).
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Electronic systems quality management handbook
by Ludwig-Becker, Marsha.
Publisher: New York : McGraw Hill, 1998Availability: Copies available for loan: [TK7836.E4656 1998 ] (5).
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ISO 9000 : quality systems handbook
by Hoyle, David.
Edition: 2nd.ed. Publisher: Oxford : Butterworth Heinemann, 1994Availability: Copies available for loan: [TS156.H868 1994 ] (5).
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Six sigma for project managers
by Neuendorf, Steve.
Publisher: Vienna,VA Management concepts, 2004Availability: Copies available for loan: [HD62.15 N48 2004 ] (1).
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Total quality management handbook
by Hradesky, John L.
Publisher: New York : McGraw Hill, 1995Availability: Copies available for loan: [TS156 H73 1995] (7). Copies available for reference: [TS156 H73 1995] (3 ).
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Pengurusan kualiti menyeluruh
by Oakland, John S;
Mohamad Salmi Mohd Sohod.
Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 1996Availability: Copies available for loan: [HD62.15.O11 1996 ] (13).
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The management and control of quality
by Evans, James R;
Lindsay, William M.
Edition: 6th. Ed. Publisher: Ohio : Thomson, 2005Availability: Copies available for loan: [TS156 E93 2005 ] (2). Copies available for reference: [TS156 E93 2005] (2 ).
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All about six sigma : the easy way to get started
by Brussee, Warren.
Publisher: New York : McGraw-Hill Companies, 2006Availability: Copies available for loan: [TS156 B775 2005 ] (1).
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Total quality essentials : using quality tools and systems to improve and manage your business
by Soin, Sarv Singh;
Soin, Sarv Singh.
Edition: 2nd ed.Publisher: New York : McGraw-Hill, 1999Online Access: Table of contents Availability: Copies available for loan: [HD62.15 .S633 1999] (3).
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Guide to preparing the corporate quality manual
by Froman, Bernard.
Publisher: USA : Marcel Dekker, 1997Availability: Copies available for loan: [TS156 .F76513 1997] (5).
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THE MANAGEMENT AND CONTROL OF QUALITY
by Evans, James R;
Lindsay, William M.
Edition: SEVENTH EDITIONAvailability: Copies available for loan: [TS156 .E93 2008] (2).
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Six Sigma:basic tools and techniques
by Summers, Donna C.S.
Publisher: Upper Saddle River,New Jersey : Pearson education,inc, 2007Availability: Copies available for loan: [HD62.15.S845 2007 ] (1).
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